eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
Stealth eBay Policy Update Allows Buyers To Get Advance Refunds On Returns Paid Members Public
eBay quietly updates refund policy to allow some buyers advanced credit on returns as questions remain about Trusted Buyer program.
eBay Launches New Ad Campaign For Pre-loved, Vintage & Rare Fashion Paid Members Public
eBay hopes to draw Gen Z attention to rare, vintage pre-loved fashion on the platform with "eBay: Things. People. Love" ad campaign.
eBay Invites Competitor Meta To eBay Open Seller Conference To Pitch Instagram Social Sharing Paid Members Public
eBay has made a quiet addition to eBay Open agenda, inviting competitor Meta to pitch sellers on using Instagram to grow their businesses.
eBay Inks Sports Collectible Content Deal With NYT's The Athletic, Raising Media Ethics & Integrity Concerns Paid Members Public
New York Times-owned The Athletic & eBay sign exclusive sports card & memorabilia content deal; skeptical readers question media integrity & ethics.
New eBay Promoted Display Ad Banner Placement Revives Complaints About Competing Ads On Listings Paid Members Public
eBay tests new placement for Promoted Display Cost Per Click Ads, stirring renewed seller complaints about competitor ads taking over listing pages.
eBay Item Page Design Changes Remove Available Quantity & Sold Numbers Paid Members Public
eBay is tinkering with the view item page design again, with users reporting Available Quantity and Sold numbers are no longer visible to buyers.
eBay Floats Free Car Parts Returns For Any Reason In New Survey Paid Members Public
eBay considers offering free Auto Parts returns for any reason, with sellers picking up tab either directly or with increased Final Value Fees.
eBay China Growth Continues With Yuanshi Motors Club, Greater China Auto Parts Industry Summit Forum Paid Members Public
eBay Motors continues cross border growth with Greater China Auto Parts Industry Summit & Yuanshi Motors Club to support sellers in the region.
eBay Expands Time For Buyers To Cancel Orders But Will Give Sellers Feedback Protection If They Decline Paid Members Public
eBay updates cancellation policies, allowing buyers to request to cancel an order any time before it's marked as shipped.
Does eBay Have A Secret Trusted Buyer Program That Gives Some Users Special Perks? Paid Members Public
A recent eBay support experience raises questions about existence of Trusted Buyer program that may override payment requirements & other policies.
eBay Adds UPS Ground Saver SurePost Shipping Labels For Sellers Paid Members Public
eBay sellers can now purchase UPS Ground Saver (previously SurePost) labels directly through the platform - here's what you need to know!
eBay Head of Business Development Gives Sellers Tips To Jumpstart Slow Sales Paid Members Public
eBay Head of Seller Business Dev shares tips to jumpstart slow sales from listing & shipping strategies to pricing, sourcing, & Promoted Listings.
eBay Sellers Miss Multi-Level Discounts In Apparent Sales Event Overhaul Paid Members Public
eBay sellers have noticed a change in Sale Event markdowns removing the option to offer multiple tiered discount levels and they are not happy!
Is eBay's Search Redesign Really More Intuitive, Seamless & Rich? Paid Members Public
eBay Tech Blog touts search redesign with seamless, intuitive features; users struggle to find anything actually new or innovative in the update.
eBay Charges Minnesota Road Improvement & Delivery Fee On Orders That Don't Meet $100 Threshold Paid Members Public
eBay is charging some buyers new Minnesota Road Improvement & Delivery Fee in error, applying the tax incorrectly to orders below $100 threshold.
eBay Social Sharing Tool Adds YouTube Option To Promote Item Videos Offsite Paid Members Public
eBay adds new platform to social media sharing tool, empowering sellers to post item videos directly to YouTube to draw more traffic to the site.
eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Paid Members Public
eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?
New eBay Tool To Help Sellers Track Earnings & COGS Suffers Premature Launch Failure Paid Members Public
eBay's new tool to help sellers track earnings & cost of goods suffers embarrassing premature launch failure with broken links & incorrect data.
