eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Sellers Frustrated By Order Notification Delays Paid Members Public
Sellers have taken to the community & social media to express frustration with delays in order notifications in email & on the eBay app.
eBay Ongoing Technical Issues Paid Members Public
eBay community staff tracks ongoing technical issues, provides ticket IDs & required info to report to support.
More Enhancements To The eBay Stores Experience Paid Members Public
eBay has announced more changes to the Stores experience, coming in late March.
eBay Winter Update Final Value Fee Increase - Deep Dive Paid Members Public
eBay Winter Update said fees would go up 0.3% for most sellers with stores & 0.35% for most sellers without stores, but that's not the whole story.
eBay Payments Glitch - Can't Pay Fees, Outstanding Balance Paid Members Public
eBay sellers are reporting a glitch affecting deducting selling fees from Managed Payments balance or back up payment method on file.
Is eBay Motors Instagram Contest A Lemon? Paid Members Public
An eBay community member expresses concerns & frustration over recent experience with an eBay Motors contest on Instagram.
Can eBay Managed Payments Funds Be Used For Purchases? Paid Members Public
eBay CEO Jamie Iannone has promised ways to use eBay Payments balance for purchases since 2020 - is it ever going to happen?
Why Did My eBay Order Ship From Amazon? Paid Members Public
"Drop shipping" from other retail websites violates eBay policy, provides terrible buyer experience & hurts legitimate sellers - why does eBay allow it to continue?
eBay Adds Promoted Listings Visibility To Offers Paid Members Public
Sellers have asked eBay for years to give visibility to whether a Promoted Listings fee will apply on offers & it looks like it may finally be a reality.
eBay Open Online Scheduled For September 2022 Paid Members Public
eBay Open Online annual conference to be held the week of September 19, 2022.
Is eBay Exploring Cryptocurrency? Paid Members Public
eBay CEO Jamie Iannone hints at exploring cryptocurrency, but is it just a post-earnings Hail Mary?
eBay Sweepstakes Asks For Post-Sale Buyer Retention Advice Paid Members Public
eBay's Share Your Success Sweepstakes ironically kicks off with a question about post-sale strategies to win repeat buyers.
eBay Shipping Restrictions, Protections For Ukraine & Russia Paid Members Public
eBay has announced shipping restrictions and protections due to current events involving Ukraine and Russia.
eBay Fee Refund For Canceled Orders Has One Big Exception Paid Members Public
Sellers discover "gotcha" in new policy refunding $0.30 per transaction fee for cancellations - and they are not happy!
eBay Coupons - Sending To Buyer Groups Paid Members Public
eBay is finally rolling out sending coded coupons to buyer groups, a feature that was originally promised for October 2021.
eBay Q4 2021 Earnings Commentary Paid Members Public
eBay Q4 2021 earnings call - insight & commentary from an experienced seller perspective.
eBay Picture Loading Glitch 2-23-22 Paid Members Public
Multiple reports of eBay sellers experiencing errors loading pictures in listings.
Should eBay Announce Changes To Financial Reports? Paid Members Public
A seller has some strong thoughts about eBay's lack of notice about changes to financial reports - calling it "embarrassing."