eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Authenticity Guarantee & Chargebacks Paid Members Public
A seller faces a "nightmare" scenario after receiving a payment dispute on a watch that was authenticated through eBay's Authenticity Guarantee program.
eBay USPS Scan Form Glitch Redirects To RoofUS Leaderboard Paid Members Public
A reader reports trying to print a USPS scan form for labels purchased through eBay & being redirected to a completely different website - RoofUS Leaderboard.
eBay Redirects Users From Facebook Back To The Community Paid Members Public
eBay for Business on Facebook is now directing sellers back to the community for support in apparent attempt to reverse course on strategic mis-step.
eBay Introduces Authenticity Guaranteed for Trading Cards Paid Members Public
eBay has announced the addition of single ungraded trading cards over $750 to their Authenticity Guarantee program.
eBay Announces Q4 2021 Earnings Call & 2022 Investor Day Paid Members Public
eBay announces Q4 '21 earnings call will be held on February 23rd & a virtual investor day is planned for March 10th.
Recall For Counterfeit Dyson Airwrap Sold Exclusively on eBay Paid Members Public
UK Trading Standards has issued a recall for a counterfeit version of the Airwrap by Dyson, sold exclusively on eBay.
eBay Seller Concerned About Post-Purchase Messaging Paid Members Public
Why is eBay sending satisfied buyers emails apologizing for non-existent problems & offering to help with returns?
What Happened To The eBay Listing Frame? Paid Members Public
This week's eBay for Business Podcast revealed the old listing frame editor will be deprecated by the end of Q1 2022 & a new version will be coming soon.
eBay Australia Adds More Brands To Sneaker Authentication Paid Members Public
eBay Australia added three new luxury brands to Authenticity Guaranteed for sneakers - Gucci, Balenciaga and Louis Vuitton.
eBay Australia Managed Payments Payout Problems Paid Members Public
eBay sellers in Australia are reporting technical problems & delays with Managed Payments payouts.
eBay Moves All Sellers To First Of Month Billing Cycle Paid Members Public
Sellers on mid-month billing cycle received notice eBay will be moving to first of the month billing effective May 1, 2022.
eBay's Chief AI Officer Looks To The Future Paid Members Public
eBay's Chief AI officer Nitzan Mekel-Bobrov has big plans to help the marketplace achieve CEO Jamie Iannone's tech led reimagination.
How Do eBay Ads Affect User Experience? Paid Members Public
Do eBay ads stuffed on listings lead to more Not As Described claims & returns?
eBay Sellers Unable To Send Offers To Watchers Paid Members Public
eBay sellers in both the US & UK are reporting they've been unable to send offers to watchers for several days.
eBay Extends Protections for Winter Storm Izzy Paid Members Public
eBay has announced they will be providing protections for sellers affected by winter storm Izzy.
eBay Seller Seeks Advice After Lagging Q4 Sales Paid Members Public
A seller asks for advice after experience a sudden drop in sales in Q4 2021.
Is eBay Concerned About Facebook Poaching Sellers? Paid Members Public
Sellers notice a new trend while seeking help from eBay For Business on Facebook - a reminder they're on a 3rd party platform & a new way to verify account info.
eBay Buyer Asks - Item Not Received Or Missing Pieces? Paid Members Public
eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.
