eBay

eBay news, tips, insights & commentary from an expert ecommerce perspective.

New eBay Tool To Help Sellers Track Earnings & COGS Suffers Premature Launch Failure Members Public

eBay's new tool to help sellers track earnings & cost of goods suffers embarrassing premature launch failure with broken links & incorrect data.


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eBay Return Fraud Exposes Service Metric Penalty Conflicts & Seller Protection Failures Members Public

eBay seller faces potentially business-killing penalty fees as return fraud & abuse expose Service Metrics conflicts & seller protection failures.


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eBay Buyers Push Back On Ads Inserted In Purchase History Members Public

Buyers are expressing frustration with latest update to the eBay app that inserts intrusive & disruptive ads into purchase history experience.


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eBay Q2 2024 Earnings - Lowered Forecasts Call Enthusiast Strategy Into Question Members Public

eBay Q2 2024 shows stalled Active Buyers, 1% GMV growth & a lowered Q3 forecast raising questions about limits of enthusiast buyer strategy.


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eBay Rolls Out New AI Powered Image-Based Listing Experience For Trading Cards Members Public

eBay introduces new image-based listing feature for trading cards, building on COMC partnership to streamline selling process.


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eBay "Sponsored Items From This Seller" Snafu - Tech Misexecution Or Dark Pattern Design? Members Public

A change in how eBay displays some Promoted Listings ads could mislead & confuse consumers - is it AI run amok or intentional dark pattern design?


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eBay Q2 2024 Pre-Earnings Commentary & Highlights Members Public

eBay is set to report Q2 2024 earnings July 31. Take a look back at highlights from Q2 & what's happening so far in Q3 2024!


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eBay Loses Major Trading Card Seller To Fanatics Collect As Hobby Competition Heats Up Members Public

Competition is heating up in sports trading cards as mega-seller defects from eBay to Fanatics & Walmart recruits new collectibles sellers.


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eBay New Feedback Page Design Removes Critical Visibility From Buyers & Sellers Members Public

New eBay Feedback design removes critical info like account age & location; feedback left for others & if feedback received was as buyer or seller.


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eBay Seller Hub Active Listings Page UI Update Consolidates Search & Filters Members Public

eBay updates Seller Hub Active Listings page with consolidated search and filter functionalities to simplify the user experience.


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eBay Search Fails Trading Card Enthusiasts Ahead Of The National Sports Card Convention Members Public

Trading card collectors left scratching their heads as eBay glitch causes search to show extremely irrelevant results for sports card searches.


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Investors Nudge eBay To Conduct Values Assessment As TCGPlayer M&A Scrutiny Heats Up Members Public

eBay taps Davis Wright Tremaine LLP to conduct investor recommended Values Assessment as regulatory scrutiny of TCGPlayer acquisition heats up.


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Final eBay Cyberstalking Criminal Defendant Sentenced; Judge Urges Mediation In Civil Case Members Public

Final criminal defendant faces sentencing in 2019 eBay cyberstalking scandal; victims urged to mediate possible settlement of some civil claims before 2025 trial date.


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eBay's KnownOrigin Winds Down On-Chain Marketplace & Minters For NFT Cryptoart Members Public

eBay's KnownOrigin is winding down on-chain marketplace & minters 2 years after acquisition as NFT cryptoart bubble fizzles out.


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eBay Payment Terms Of Use Update July 23, 2024 Members Public

eBay Payments Terms of Use update set for July 23, 2024 with changes to Identity Verification, Disputes & Seller Protection, 1099-Ks, Klarna & more!


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eBay Tests New "Have Us Call You" Support Option; Sellers Worry They May Be Talking To AI Members Public

eBay tests new "have us call you" customer service option - will it give sellers easier access to human support or shuffle users to AI?


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eBay Community Hosts "Ask Me About eBay Ads" Discussion Members Public

The eBay Community team is hosting next installment of "Ask Me About" discussion series, taking seller questions about new eBay Ads Experience.


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eBay TCGPlayer Union Rallies Against Pregnancy Discrimination, Files NLRB Claim For Refusal To Bargain Members Public

TCGUnion-CWA calls out eBay TCGPlayer for discrimination & refusal to bargain - is media silence hiding conflicts of interest & corporate regulatory capture?


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