eBay

eBay news, tips, insights & commentary from an expert ecommerce perspective.

eBay Adds UPS Ground Saver SurePost Shipping Labels For Sellers Members Public

eBay sellers can now purchase UPS Ground Saver (previously SurePost) labels directly through the platform - here's what you need to know!


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eBay Head of Business Development Gives Sellers Tips To Jumpstart Slow Sales Members Public

eBay Head of Seller Business Dev shares tips to jumpstart slow sales from listing & shipping strategies to pricing, sourcing, & Promoted Listings.


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eBay Sellers Miss Multi-Level Discounts In Apparent Sales Event Overhaul Members Public

eBay sellers have noticed a change in Sale Event markdowns removing the option to offer multiple tiered discount levels and they are not happy!


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Is eBay's Search Redesign Really More Intuitive, Seamless & Rich? Members Public

eBay Tech Blog touts search redesign with seamless, intuitive features; users struggle to find anything actually new or innovative in the update.


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eBay Charges Minnesota Road Improvement & Delivery Fee On Orders That Don't Meet $100 Threshold Members Public

eBay is charging some buyers new Minnesota Road Improvement & Delivery Fee in error, applying the tax incorrectly to orders below $100 threshold.


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eBay Social Sharing Tool Adds YouTube Option To Promote Item Videos Offsite Members Public

eBay adds new platform to social media sharing tool, empowering sellers to post item videos directly to YouTube to draw more traffic to the site.


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eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Members Public

eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?


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New eBay Tool To Help Sellers Track Earnings & COGS Suffers Premature Launch Failure Members Public

eBay's new tool to help sellers track earnings & cost of goods suffers embarrassing premature launch failure with broken links & incorrect data.


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eBay Return Fraud Exposes Service Metric Penalty Conflicts & Seller Protection Failures Members Public

eBay seller faces potentially business-killing penalty fees as return fraud & abuse expose Service Metrics conflicts & seller protection failures.


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eBay Buyers Push Back On Ads Inserted In Purchase History Members Public

Buyers are expressing frustration with latest update to the eBay app that inserts intrusive & disruptive ads into purchase history experience.


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eBay Q2 2024 Earnings - Lowered Forecasts Call Enthusiast Strategy Into Question Members Public

eBay Q2 2024 shows stalled Active Buyers, 1% GMV growth & a lowered Q3 forecast raising questions about limits of enthusiast buyer strategy.


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eBay Rolls Out New AI Powered Image-Based Listing Experience For Trading Cards Members Public

eBay introduces new image-based listing feature for trading cards, building on COMC partnership to streamline selling process.


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eBay "Sponsored Items From This Seller" Snafu - Tech Misexecution Or Dark Pattern Design? Members Public

A change in how eBay displays some Promoted Listings ads could mislead & confuse consumers - is it AI run amok or intentional dark pattern design?


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eBay Q2 2024 Pre-Earnings Commentary & Highlights Members Public

eBay is set to report Q2 2024 earnings July 31. Take a look back at highlights from Q2 & what's happening so far in Q3 2024!


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eBay Loses Major Trading Card Seller To Fanatics Collect As Hobby Competition Heats Up Members Public

Competition is heating up in sports trading cards as mega-seller defects from eBay to Fanatics & Walmart recruits new collectibles sellers.


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eBay New Feedback Page Design Removes Critical Visibility From Buyers & Sellers Members Public

New eBay Feedback design removes critical info like account age & location; feedback left for others & if feedback received was as buyer or seller.


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eBay Seller Hub Active Listings Page UI Update Consolidates Search & Filters Members Public

eBay updates Seller Hub Active Listings page with consolidated search and filter functionalities to simplify the user experience.


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eBay Search Fails Trading Card Enthusiasts Ahead Of The National Sports Card Convention Members Public

Trading card collectors left scratching their heads as eBay glitch causes search to show extremely irrelevant results for sports card searches.


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