eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Expands Luxury Handbag Authentication With Add On Option For Items Below $500 Paid Members Public
eBay is expanding luxury handbag and wallet authentication to include items under $500...for a fee.
eBay Quietly Solicits "Ghost Listing" Reports; Sellers Feel Ghosted By Lack Of Support & Communication Paid Members Public
eBay has a new way to report "ghost listings" when a previously sold item reappears for sale, but lack of support leaves sellers feeling ghosted.
eBay Variation Listing Image Upload Problems 6-19-2024 Paid Members Public
eBay sellers report technical issues with image uploads for variations preventing creation of new listings or adding images to existing ones.
eBay App Update Causes Inadvertent Draft Deletion Issues Paid Members Public
eBay sellers say app experience is causing them to inadvertently delete draft listings with no way to recover lost data.
eBay Product & Price Research Changes Raise Concerns About Transparency & Relevancy Paid Members Public
Recent changes to eBay Product & Price Research tools are raising questions about transparency & relevancy of data shown to sellers on the site.
eBay Says It's Making Express Payout Simpler, But Watch Out- It May Be More Expensive Too Paid Members Public
eBay is making changes to Express Payout offering, promising the process will be simpler while downplaying increased expense for some sellers.
eBay Quietly Grows China Sales As CEO Downplays Temu Competition Paid Members Public
eBay CEO Jamie Iannone downplays Temu competition while quietly growing sales from China - are cheap Chinese apps a threat to eBay GMV forecasts?
eBay For Business Facebook Page Shuts Down, Redirects To Main eBay Profile Paid Members Public
eBay For Business seller support Facebook page shuts down, users directed to main profile instead as eBay looks to consolidate customer service.
eBay Support Snafu Sends Sellers In Automated AI Circles Paid Members Public
eBay sellers report trouble getting through to customer support, being sent around in AI automated circles due to apparent call "routing issues".
eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience Paid Members Public
eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.
eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico Paid Members Public
US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.
eBay Faces Heated Questions About Feedback Removal At Summer Seller Check In Paid Members Public
eBay VP Andrea Stairs was in the hot seat at today's Summer Seller Check In, facing tough questions about recent feedback removal policy changes.
eBay Blocks Aquiline & Bluecare Express Shipping In Amazon Dropshipping Crackdown Paid Members Public
eBay cracks down on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping used to circumvent dropshipping policies.
eBay Open 2024 Virtual Seller Conference Scheduled For September 25-26 Paid Members Public
eBay Open annual virtual seller conference will be held September 25-26, 2024 with possible live studio events too - stay tuned for details!
eBay To Cut Off American Express Amid Credit Card Fee Negotiations Paid Members Public
eBay will no longer allow buyers to use American Express on the site starting in August as credit card fee negotiations hit a standstill.
eBay Launches AI Powered Image Background Enhancing Tool In App Paid Members Public
eBay launches AI background enhancer, allowing sellers to place items on a variety of generated backdrops for more professional presentation.
eBay Sell Similar, Revise & Relist Listing Glitch Frustrates Sellers Paid Members Public
eBay sellers frustrated by glitch that interrupts workflow as listing form starts in middle for sell similar, revise, relist or create new items.
Could Auction Guarantees for Art & Collectibles Revolutionize The eBay Marketplace? Paid Members Public
eBay Sr Manager Katerina Frank reveals connection to White Glove auction guarantees - could a partnership or acquisition be in the works?
