Mercari

Mercari marketplace news & updates

Mercari Sellers Bombarded With Verification Phishing Spam Members Public

Mercari US sellers report a sudden influx of phishing attempts using the Mercari messaging system for fake verification scam.


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Mercari 2025: How Leadership Shakeup, Japan Updates Could Shape US Marketplace Future Members Public

With tumultuous 2024 & big changes coming in 2025, could recent updates to Mercari Japan hint at what's in store for US marketplace in coming year?


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Mercari Users Confused By Automated Messages About UPS Surepost, FedEx Ground Economy Shipments Members Public

Mercari's attempt at a customer service shortcut for UPS Surepost problems backfires, causing increased support contacts & user confusion.


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Mercari Slashes Buyer Fees, Hopes To Entice Last Minute Holiday Shoppers Members Public

Mercari hopes for Q4 GMV bump with 0% buyer service fee promotion to entice last minute holiday shoppers ahead of new fee changes coming in 2025.


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Mercari US Backtracks On Fee Changes, New Fee Structure Will Be Split Between Buyers & Sellers Members Public

Mercari backtracks on fee changes, announcing new fee structure that splits fees between buyers & sellers will take effect January 6, 2025.


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Mercari Uses Dark Pattern Design To Trick Sellers Into Larger Discounts On Offers Members Public

Mercari dark pattern design tricks sellers into larger discounts on offers, hoping they won't do the math as pressure to grow Q4 GMV mounts.


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Mercari Forces 20-30% Discount To Promote Items With No Notice To Sellers Members Public

Mercari US sellers get unpleasant surprise ahead of holiday shopping rush as Promote feature now requires 20-30% discount for some items.


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Mercari Local Delivery Service Abruptly Discontinued Amidst US Leadership Shakeup Members Public

Mercari has abruptly discontinued their Local delivery offering, giving users less than 24 hours notice to make adjustments to their listings.


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Mercari US CEO John Lagerling Resigns; Will Fee Structure Changes Be Reversed? Members Public

Mercari US CEO John Lagerling resigns, will be replaced by Japan CEO Shintaro Yamada. Will controversial buyer fee changes be reversed?


Mercari

Mercari Discontinues Smart Offers; Sellers Wonder If Promotion Changes Are Intentional Or A Glitch Members Public

Mercari reportedly discontinues Smart Offers & sellers notice strange changes to Promotions - is it a glitch or intentional GMV boosting update?


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Mercari Seller Survey Raises Questions About Fee Changes, Average Order Values Members Public

Recent Mercari seller survey raises questions about whether fee changes might be reversed as average order values & GMV continue downward trend.


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Mercari Tests Adding Buyer Fees Back Into Item Price; Glitches On Offers Ensue Members Public

Mercari tests adding buyer fees back into item prices to stem abandoned cart tide, causing confusion & pricing glitches for sellers on offers.


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Mercari US Suffers Outage, Problems With Automated Ratings Delay Payments Members Public

Mercari US suffers major outage - was it scheduled maintenance or a sign of bigger technical problems across the site?


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Mercari US To Cap Buyer Fees At 10% As Platform Tweaks New Fee Structure Members Public

Mercari VP Marketing David Lee takes questions about plans to cap buyer fees & more in interview with reselling influencer Becky Park.


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Mercari's Japan Focus Leaves U.S. Buyers & Sellers Frustrated: Is Expansion Hurting Platform? Members Public

As Mercari US pushes items from Japan, buyers feel alienated & sellers say sales have suffered - is international expansion hurting the platform?


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Mercari Partners With BEENOS To Bring Japan Inventory To US Shoppers Members Public

Mercari is opening up direct from Japan shopping to the US market with new BEENOS international fulfillment partnership.


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Mercari Tests Showing Buyer Fees On Item Pages To Avoid Cart Abandonment At Checkout Members Public

Mercari tweaks item page design to provide buyer fee transparency as major strategy shift fails to deliver hoped for short-term GMV results.


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Mercari Looks For GMV & Active User Boost With New Seller Promotion Members Public

Mercari US desperately tries to buy GMV & active users bump with new seller promo as pressure mounts to show fee strategy shakeup is working.


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