Seller Updates
Ecommerce marketplace seller updates, policy & user agreement changes

eBay Rolls Out New Feedback Removal Policy, Promises Human Review Of Requests Paid Members Public
eBay rolls out new "more fair feedback experience" for sellers & buyers, with promises that removal requests will be reviewed by humans, not AI.

Whatnot Launches Rewards Club, Giving Sellers Loyalty Program Levers To Drive Sales Paid Members Public
Whatnot launches Rewards Club, putting loyalty program levers in seller hands to drive repeat sales on the livestream shopping platform.

eBay Highlights Same Day Shipping, Urges Fast Payment With Countdown Timer Paid Members Public
eBay tests ways to draw buyer attention to sellers who offer same day shipping with countdown timer displayed on listing pages.

Poshmark Consignment, Giveaways, AI Listing & More At PoshFest Hackathon 2024! Paid Members Public
Poshmark unveiled new features at PoshFest Hackathon 2024, including Consignment, Posh Show giveaways & sudden death auctions, AI listing & more!

eBay Guaranteed Fit Update Removes Critical Protections For Auto Parts Sellers Paid Members Public
Sleath update to eBay Guaranteed Fit policy removes feedback & service metrics protections for Motors Parts & Accessories sellers with no notice.

Uptick In eBay Orders Marked Shipped Without Tracking: Is New Cancel Policy To Blame? Paid Members Public
eBay buyers are noticing uptick in orders being marked as shipped with no tracking uploaded - are recent cancellation policy changes to blame?

eBay UK Cracks Down On Private Sellers, Reduces Monthly Free Listing Allotment Paid Members Public
eBay UK cracks down on businesses registered as private sellers, forcing upgrades & dropping monthly free listings from 1,000 listing to 300.

Etsy Launches Search Visibility Reports For Sellers; Warns Shipping Costs Will Soon Have Greater Ranking Impact Paid Members Public
Etsy launches Search Visibility Page, announces new ranking algorithm that will prioritize items with lower shipping costs coming soon.

Ask Amazon: New Manage All Inventory Experience Paid Members Public
Amazon Seller Forum hosts Ask Amazon event all about the new Manage All Inventory Experience, August 27, 2024.

eBay Sellers Forced Into New Messaging System Still Missing Critical Features Paid Members Public
eBay sellers dismayed at being forced into "new" messaging system still missing critical features like cc to email, sent folder, reporting & more!

Etsy Tweaks Gift Mode In August 2024 Update Paid Members Public
Etsy's August update makes important tweaks & changes to Gift Mode features like teaser videos & messaging as sellers prep for Q4 holiday rush.

eBay Item Page Design Changes Remove Available Quantity & Sold Numbers Paid Members Public
eBay is tinkering with the view item page design again, with users reporting Available Quantity and Sold numbers are no longer visible to buyers.

eBay Expands Time For Buyers To Cancel Orders But Will Give Sellers Feedback Protection If They Decline Paid Members Public
eBay updates cancellation policies, allowing buyers to request to cancel an order any time before it's marked as shipped.

Does eBay Have A Secret Trusted Buyer Program That Gives Some Users Special Perks? Paid Members Public
A recent eBay support experience raises questions about existence of Trusted Buyer program that may override payment requirements & other policies.

eBay Head of Business Development Gives Sellers Tips To Jumpstart Slow Sales Paid Members Public
eBay Head of Seller Business Dev shares tips to jumpstart slow sales from listing & shipping strategies to pricing, sourcing, & Promoted Listings.

New Etsy Terms Of Use, Seller & Shipping Policy Updates Effective September 15, 2024 Paid Members Public
Etsy has updated Terms of Use, Seller & Shipping policies impacting FedEx Smartpost claims, gift cards, arbitration & more as of September 15, 2024.

Is eBay's Search Redesign Really More Intuitive, Seamless & Rich? Paid Members Public
eBay Tech Blog touts search redesign with seamless, intuitive features; users struggle to find anything actually new or innovative in the update.

Poshmark Gamifies Listing Process With New Listing Streaks Reward Program Paid Members Public
Poshmark looks to gamify listing process, hoping to get more items on the site by offering rewards to sellers for maintaining weekly listing streaks.
eBay has responded to my BBB complaint twice. The first time they told me that I deserved below standard because my shipping scans were below the threshold. However, I had to quote their own website to them saying that shipping numbers cannot lead to downgrade to Below Standard.
The second response they just said I would be restored on May 20th completely ignoring the issue at hand, admitting an issue existed, or offering any type of solution.
If this concerns you, this happened to you, or worried it may happen, please take action. In fact, take action anytime eBay is doing somethning wrong. They will change nothing if you don't say anything. If enough people speak up, they do make changes.
Promoted Listings has changed the game and removing the ability for someone to promote not only cost eBay the revenue, it makes a persons listings invisible. Today is my last day Below Standard and I will finish with 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue.
Your fortunate to get the negative feedback removed. I just had to escalate to the customer service team getting a couple removed where the customer did not read the listing and one complained a part was not included that wasn't being sold and the other didn't read that the vacuum had an issue requiring repair. My appeals were denied without explanation. I have not had them remove feedback since they changed the process over a year ago. I have to escalate to social media and they fight me on it every time.
Most importantly - please take action. Submit feedback on their website, contact the social media team on Facebook, or however you prefer. These issues will remain if we just stay quiet. I let this go before, not this time. Today I will return to Above Average but I am fighting this until something changes.
https://www.valueaddedresource.net/contact/