Shipping

Ecommerce shipping & fulfillment

What To Do If An eBay Buyer Requests Delayed Shipment Members Public

Sellers can appeal late shipment dings as long as the buyer's request for delay was made through eBay messages.


Shipping

eBay USPS Label Technical Issue Members Public

Sellers can't print USPS labels through eBay, error says "Please be aware that USPS is experiencing issues at the moment."


Shipping

How Is eBay Going To Handle Christmas Eve Postal Closings? Members Public

A seller in the eBay community is questioning how eBay will handle possible Christmas eve post office closings this year.


Shipping

eBay Pushes Faster Shipping & Delivery Times For Holidays Members Public

eBay has added a search filter for expedited shipping, but still struggles with unrealistic delivery estimates & ignoring seller handling times.


Shipping

eBay Updates Carrier Peak Season Rates & Surcharges Members Public

eBay posted an update in the community with carrier peak season rates & surcharges as of 10/25/21.


Shipping

eBay Standard Envelope Category Problems Members Public

Sellers report eBay Standard Envelope service is not available for one of the new postcard categories.


Shipping

eBay Places Restrictions on USPS Media Mail Members Public

Sellers report receiving emails from eBay about new restrictions on using USPS media mail - what does this mean for the future of media mail on the platform?


Shipping

eBay Sellers Report Problems Shipping to Ireland Members Public

eBay sellers are reporting many packages shipped to Ireland are being returned to sender in what appears to be a customs documentation snafu.


Shipping

eBay Global Shipping Progam - No Seller Protection For Payment Disputes Members Public

Sellers question whether eBay is providing enough protection on orders through the Global Shipping Program.


Shipping

eBay Offers Glitch - Item Doesn't Ship To Your Location Members Public

eBay's Seller Initiated Offers feature still has a glitch randomly showing buyers the seller does not ship to their location - how many sales have to be lost before eBay fixes this problem?


Tech Issues

eBay Shipping Label No Services Available Errors Members Public

Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".


Tech Issues

USPS Temporarily Suspends Package Service to Australia Members Public

eBay has posted an announcement informing sellers USPS has temporarily suspended package service to Australia effective immediately due to COVID-19.


News

eBay Changes Item Not Received Claim Process Members Public

eBay made an unannounced change to the Item Not Received process, holding seller funds & causing frustration.


eBay

eBay Overcharges for Standard Envelope Before Price Increase Members Public

eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.


Tech Issues

eBay Increases Price for Standard Envelope Members Public

eBay to increase Standard Envelope price by $0.02 effective August 29th, 2021.


eBay

eBay Standard Envelope Offered In Categories That Don't Qualify Members Public

Seller reports eBay Standard Envelope shipping option is being added to some items in categories that don't qualify, causing the seller to chose between losing money or disappointing the buyer.


Tech Issues

eBay Same Zip Code Tracking Scams Members Public

Same zip code tracking fraud has been on a problem on eBay for decades - why don't they do more to protect buyers and sellers?


Shipping

eBay Multi-Location Shipping API Members Public

eBay's Multi-Location Shipping feature announced in Q4 2020 held a lot of promise, but seems to have been a slow starter. What happened?


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