Tech Issues

Report technical issues impacting eBay, Etsy, Facebook, Poshmark, Mercari & more!

Etsy Ghost Sales Appear On Dashboard But Not In Orders Members Public

Etsy sellers report site glitch showing sales in dashboard views but no corresponding orders or payments.


Etsy

eBay Store Quick View Redirects To Wrong Items, Costs Sellers Sales Members Public

eBay Stores Quick View link glitch is redirecting buyers & losing sales for sellers.


eBay

eBay Sellers Can't Create Promoted Listings Ad Campaigns 2-22-23 Members Public

eBay sellers can't create Promoted Listings ad campaigns in embarrassing & costly technical blunder.


eBay

Etsy Photo Problems - Is "Find Similar" Test To Blame? Members Public

Etsy sellers experience photo problems, wonder if "find similar" test is to blame.


Etsy

eBay Gallery Plus Fee Charged In Error 2-15-23 Members Public

eBay fee update implementation goes wrong, charges some sellers Gallery Plus fee in error.


eBay

Has eBay Finally Admitted Search Has Serious Problems? Members Public

Amidst layoffs, two new job postings indicate eBay might finally be admitting they have a search problem.


eBay

eBay Search Broken 2-3-2023 Members Public

eBay search is completely broken, returning 0 results for common keyword searches.


eBay

eBay Update Breaks Advanced Search Members Public

eBay is tinkering with Advanced Search, completely breaking or significantly changing functionality in the process.


eBay

eBay Can't Process Refund Error 1-20-23 Members Public

eBay sellers report errors preventing processing refunds.


eBay

Etsy Causes Panic With Shop Suspended Bank Verification Glitch Members Public

Etsy sellers see red as glitch falsely reports shops suspended due to failed bank account verification.


Etsy

eBayUK Errors Processing Refunds, On Demand Payouts January 17, 2023 Members Public

eBay UK sellers report errors when processing refunds, requesting on demand payouts.


eBay

eBay Ongoing Technical Issues Updated 1-16-23 Members Public

eBay Ongoing Tech Issues community post shows 6 month+ resolution times on business impacting bugs.


eBay

Etsy Checkout Error - There Was A Problem With Your Order Members Public

Etsy experiencing intermittent checkout errors, buyers receive "There was a problem with your order" message.


Etsy

eBay Messages Server Down 1-12-23 Members Public

eBay users report being unable to access messages, receiving the dreaded "it's not you, it's us" error.


eBay

Etsy Ads Overspending, Going Over Budget Members Public

Sellers report Etsy ads are going over daily budget limit, costing additional fees they had not intended to incur.


Etsy

Amazon's Holiday Ad Glitch Costs Add Up Members Public

Amazon glitch caused under or overspending for some advertisers - now they want answers & refunds.


Amazon

eBay Draft Listings Disappearing, Not Saving Updates Members Public

eBay sellers report problems with draft listings disappearing completely or not saving updates.


eBay

Amazon Orders Page Down 1-7-2023 Members Public

Both buyers & sellers report problems when trying to view Amazon order records.


Amazon
Recent Comments
Avatar Placeholderbillp2 hours ago
As mainly a buyer, in future I shall simply avoid private sellers as I do not agree to paying their fees for them. Amazon and Gumtree will get most of my business in future.
Avatar PlaceholderNoe's Attic Online20 hours ago
my takeaway from the earning call was that things would remain flat. In the current environment, any GMV increase that doesn't take into account inflation and USPS price increases is misrepresentative. MNGT doesn't seem to have solutions for increasing GMV, though Iannnne did mention that he wants to walk the balance in increased 3rd party revenue and GMV growth - grow their take on every sale. I don't think we should expect to see fee decreases or more promotions - Just more stock buy backs.
Avatar PlaceholderLeclerk90Yesterday
I find it all confusing. Why is the new buyer protection insurance showing as combined with the sellers listing price. It should be shown as a completely separate amount so that both buyers and sellers can see the extra amounts ebay are now charging.
I believe I am not alone in saying this.

Also when making offers to sellers, again very confusing as the buyer does not know if the offer is still including the buyer PF or will that be added ?

Example
Seller lists at £20
Ebay shows price as £21.52 (this is what the buyer sees)
Buyer wants to offer £2 less -
so how much does he offer £18 or £19.52 ?????????

Why on earth has ebay made this
so confusing.
I buy and sell on ebay. But seriously I am now considering doing neither!!