Tech Issues
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eBay Sitewide Technical Issues - Seller Hub Down Paid Members Public
Major technical problems reported across the eBay site tonight- story in progress, updated as info comes in.
eBay Glitch Traffic Report Page Showing Zero Impressions & Views Paid Members Public
Glitch in eBay's Traffic report page incorrectly shows zero impressions and views.
Is eBay Running No Fee Promo Or Is It A Billing Glitch? Paid Members Public
Sellers report not being charged Final Value Fees today in an apparent billing snafu. The No Free promo was supposed to apply to personalized items, but was being applied to items without personalization too!
eBay Sellers Can't End Listings Paid Members Public
eBay sellers in the community are reporting they are unable to end listings.
eBay Motors Parts & Accessories Category Update Disables Returns Paid Members Public
eBay Motors Parts & Accessories sellers report category updates have disabled their ability to set return policies.
eBay Glitch Sets View Counter Back To Zero Paid Members Public
eBay sellers report listing view counts have been randomly reset to 0 - will they return or are they gone for good?
eBay Sellers Incur Gallery Plus Fees Due to Category Changes Paid Members Public
Sellers report being charged additional $1.00 per listing Gallery Plus fees for items automatically moved to new categories as part of the Fall Update.
Is eBay Charging Insertion Fees For Listing Revisions? Paid Members Public
eBay sellers report possible glitch in the listing process showing additional insertion fees for revising listings.
eBay Sellers Continue To Report Drops In Impressions & Sales Paid Members Public
Many sellers have been struggling for weeks with drastic drops in impressions, clicks & sales. One seller even shows lower Promoted rates also negatively impacts *organic* impressions- defying all logic of how organic traffic should work.
eBay Sellers Frustrated With Community Forum Glitches Paid Members Public
eBay community users expressed frustration with ongoing forum technical issues in the weekly eBay chat.
eBay Feedback Pages Time Out Error Paid Members Public
eBay feedback pages time out & can't load, preventing users from using feedback to vet sellers & buyers on the platform.
Are Your eBay Impressions & Sales Down? Paid Members Public
Sellers report dramatic drops in views & sales - is new click filtering system for Promoted Listings Advanced to blame?
eBay Offers Glitch - Item Doesn't Ship To Your Location Paid Members Public
eBay's Seller Initiated Offers feature still has a glitch randomly showing buyers the seller does not ship to their location - how many sales have to be lost before eBay fixes this problem?
eBay Shipping Label No Services Available Errors Paid Members Public
Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
eBay Overcharges for Standard Envelope Before Price Increase Paid Members Public
eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.
eBay Managed Payments Reporting Bug Paid Members Public
Seller reports bug in Managed Payments reporting for Payouts.
eBay Standard Envelope Offered In Categories That Don't Qualify Paid Members Public
Seller reports eBay Standard Envelope shipping option is being added to some items in categories that don't qualify, causing the seller to chose between losing money or disappointing the buyer.