Value Added Resource Week In Review 11-19-23

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

A mysterious reference to a significant 2022 consumer fraud incident tucked deep in eBay's latest 10-Q report raises questions about disclosure and transparency.

Mystery Shrouds 2022 eBay Consumer Fraud Incident Revealed In Recent 10-Q Report
Mysterious 2022 consumer fraud incident tucked deep in eBay’s latest 10-Q raises questions about disclosure & transparency.

eBay has filed their first response in EPA environmental suit, citing Section 230 protections to argue the case should be dismissed.

The lawsuit was filed in September, alleging eBay "unlawfully sells, offers for sale, causes the sale of, and/or distributes" harmful pesticides, restricted chemicals and illegal devices that defeat pollution controls on motor vehicles.

eBay Cites Section 230 Protections In EPA Suit Defense
eBay seeks to dismiss EPA environmental suit, saying Section 230 protects them from being liable for items sold by 3rd parties on the site.

eBay is reversing course on recent changes that limited sellers' ability to send invoices after major backlash.

The changes were meant to cut down on sellers sending invoices in situations where eBay believes it is unnecessary because buyers already receive payments reminders automatically, but some sellers were upset that the option was removed with no warning or communication.

eBay Backtracks On Invoices Changes After Seller Pushback
eBay is reversing course on recent changes that limited sellers’ ability to send invoices after backlash.

Combined shipping for the eBay International Shipping program has started to rollout to sellers this month according to Sr Director of Shipping Stuart Reichenbach on this week's eBay for Business podcast.

eBay International Combined Shipping Begins Phased Rollout
Combined shipping for eBay International Shipping program is finally here! What you need to know as this feature begins phased rollout.

eBay is hoping to entice sellers to try out Offsite Ads beta with a promise to "reach new buyers during the busiest time of the year, while saving" with a $100 ad credit, but the devil is in the details and sellers should carefully weigh their options, especially during the all important Q4 holiday season.

eBay Entices Sellers With $100 Offsite Ads Credit, But Watch Out For The Fine Print!
eBay entices sellers to try Offsite Ads with ad credits & promise to “reach new buyers during the busiest time of the year” - should you sign up?

eBay is adding the ability to launch markdown sale promotions in bulk from Seller Hub Active Listings page, streamlining the process to launch discount events.

The new feature was teased in an episode of the eBay for Business Podcast interview with Product Manager David Bernstein.

Create eBay Markdown Sales In Bulk From Active Listings Page In Seller Hub
eBay adds ability to create markdown sales from Seller Hub Active Listings, streamlining process to launch discount events.

Buyers and sellers alike are noticing a recent change in the eBay search algorithm, broadening keyword matches and flooding onsite results and saved search emails with increasingly irrelevant listings.

eBay Search Goes Haywire With Irrelevant Results Flooding Saved Search Emails
Changes in eBay search algorithm broaden keyword matches, flood results & saved search emails with irrelevant results.

An intermittent glitch in Authenticity Guarantee eligibility is causing big problems for sellers and buyers in eBay's important vertical focus categories - what can users do when eBay doesn't live up to the authentication promise?

eBay Authenticity Guarantee Glitch Leaves Sellers Holding The Bag
Glitch in eBay Authenticity Guarantee eligibility causing big problems for sellers & buyers in vertical focus categories.

And sellers are also reporting problems with the Volume Pricing discount feature not correctly applying on newly listed items.

eBay Volume Pricing Not Displaying On Listings
eBay sellers report problems with Volume Pricing discount feature not correctly applying on newly listed items.

Other Ecommerce News

USPS has released proposed rate increases for Competitive products like Ground Advantage, Priority Mail and Priority Mail Express, effective January 21, 2024 - check out exclusive side by side rate comparison charts from Value Added Resource!

USPS Announces Ground Advantage, Priority Mail Rates For January 2024
USPS has released proposed rate increases for Competitive products like Ground Advantage, Priority Mail and Priority Mail Express, effective January 21, 2024

Shopify experienced a major outage this week, causing concern for merchants ahead of the Black Friday Cyber Monday holiday rush.

Major Shopify Outage Worries Merchants Ahead Of Black Friday Holiday Rush
Shopify is experiencing a major outage causing concern for merchants ahead of Black Friday Cyber Monday holiday rush.

Etsy is testing out Google's new Small Business filter in lead up to holiday shopping season, encouraging sellers who don't already participate in Offsite Ads to opt in for a chance to be featured.

Etsy Testing Google’s Small Business Filter, Encourages Sellers To Opt In To Offsite Ads
Etsy is testing Google’s new Small Business filter, encouraging sellers to opt in to Offsite Ads for chance to be featured.

Poshmark is bringing back Secondhand Sunday as part of the Cyber 5 holiday shipping weekend and partnering with Goodwill on #CreateOpportunity campaign.

Poshmark Brings Back Secondhand Sunday, Partners With Goodwill For Holidays
Poshmark is bringing back Secondhand Sunday & partnering with Goodwill on #CreateOpportunity campaign for the holidays.
Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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