Value Added Resource Week In Review 1-26-25

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay is making major changes to Promoted Listings ad attribution in Germany, massively expanding the number of sales which will collect ad fees - will the US be next?

eBay Expands Promoted Listings Ad Attribution In Germany - Will US Be Next?
eBay makes major changes to Promoted Listings ad attribution in Germany, expanding number of sales which will collect ad fees - will US be next?

CEO Jamie Iannone continues leaning on legacy discounting tactics to boost enthusiast buyer stats for Q1 2025 - has eBay run out of ideas to grow GMV and active buyers organically?

Q1 2025 Growth Trouble: eBay CEO Continues Old Discount Tricks To Boost Enthusiast Buyers
eBay leans on legacy discounting tactics to boost enthusiast buyers in Q1 2025 - is CEO Jamie Iannone out of ideas to grow GMV & buyers organically?

eBay has finally officially acknowledged what sellers have been experiencing for months, saying the Top Rated Seller policy has "evolved" to no longer allow sellers to withhold original shipping from refunds on false not as described claims.

eBay Evolves Top Rated Policy, No Longer Allows Withholding Shipping On False Not As Described Claims
eBay officially says Top Rated Sellers are no longer allowed to withhold original shipping from refunds on false not as described claims.

eBay is leveraging OpenAI's AI new agent Operator offering to act as a virtual assistant capable of autonomously performing tasks across the internet, including online shopping, and directs users to eBay for unique inventory finds - but is it really an innovative tech breakthrough or just more AI hype?

eBay’s OpenAI Operator Agent Collaboration - AI Innovation Or Hype?
eBay’s collab with OpenAI Operator promises a new paradigm of discovery & shopping - is it an innovative tech breakthrough or just more AI hype?

Many sellers commented that eBay should be devoting technical resources to fixing technical issues on the site rather than shiny new AI toys, and this week definitely proved the point with multiple major glitches impacting site operations.

Sellers reported problems with sending offers to buyers, saying the offer page is unable to load items details and/or the button to send offers is greyed out.

Sellers Report eBay Offers Glitch 1-22-25
eBay sellers report problems sending offers to buyers, saying offer page is unable to load item details & button to send offers is greyed out.

Sellers also struggled to create eBay listings this week as business policy bug disrupted workflows.

eBay Business Policy Bug Disrupts Sellers’ Listing Workflows
Sellers are struggling to create eBay listings today as business policy bug disrupts workflows.

And users of the eBay Android app encountered a technical problem causing listings to be missing pictures, descriptions, and the all important buy button.

eBay Listing Descriptions, Pictures & Buy Button Go Missing In Android App
eBay users report technical problem in Android app causing listings to be missing pictures, descriptions & the all important buy button.

This week marks the 2 year anniversary of authentication workers at eBay-owned TCGPlayer filed their petition to unionize & the first of multiple NLRB complaints.

Catch up on coverage from eBay's acquisition of the company to the successful union vote, ongoing contract negotiations and where things stand today from Value Added Resource!

TCGPlayer - Value Added Resource
Get the latest news & updates about eBay-owned collectible card game marketplace TCGPlayer & eBay’s first US union TCGUnion-CWA!

Other Ecommerce News

Etsy users report shipping price problems on the platform today, with buyers being charged a significantly lower amount than they should be for Priority Mail and sellers eating the difference.

Etsy Shipping Price Snafu Leaves Sellers Holding The Bag
Etsy users report shipping price problems with buyers charged significantly less than they should be & sellers eating the difference.

Etsy-owned Depop has updated their terms of service, using the threat of automatically canceled orders to "encourage" sellers to ship items quickly.

Depop’s New Shipping Terms: Orders Will Be Auto-Canceled If Not Shipped On Time
Etsy-owned Depop has updated their terms of service, using threat of automatically canceled orders to “encourage” sellers to ship items quickly.

The Consumer Financial Protection Bureau has proposed a new rule aimed at stopping financial companies from forcing Americans to choose between participating in the financial system or giving up essential rights guaranteed by the Constitution.

CFPB Fights Deplatforming & Censorship With New Rule To Block Rights Violating Financial Contract Clauses
Consumer Financial Protection Bureau proposes rule aimed at stopping financial companies from forcing Americans to give up Constitutional rights.

Q4 2024 earnings calls are just around the corner - see updates and track important ecommerce marketplace earnings dates with Value Added Resource!

Q4 2024 Ecommerce Earnings Call Roundup
Q4 2024 earnings calls are just around the corner - track important ecommerce marketplace earnings dates with Value Added Resource!

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Week In Review

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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