Value Added Resource Week In Review 1-26-25
Welcome to the Value Added Resource ecommerce news week in review!
eBay News
eBay is making major changes to Promoted Listings ad attribution in Germany, massively expanding the number of sales which will collect ad fees - will the US be next?
CEO Jamie Iannone continues leaning on legacy discounting tactics to boost enthusiast buyer stats for Q1 2025 - has eBay run out of ideas to grow GMV and active buyers organically?
eBay has finally officially acknowledged what sellers have been experiencing for months, saying the Top Rated Seller policy has "evolved" to no longer allow sellers to withhold original shipping from refunds on false not as described claims.
eBay is leveraging OpenAI's AI new agent Operator offering to act as a virtual assistant capable of autonomously performing tasks across the internet, including online shopping, and directs users to eBay for unique inventory finds - but is it really an innovative tech breakthrough or just more AI hype?
Many sellers commented that eBay should be devoting technical resources to fixing technical issues on the site rather than shiny new AI toys, and this week definitely proved the point with multiple major glitches impacting site operations.
Sellers reported problems with sending offers to buyers, saying the offer page is unable to load items details and/or the button to send offers is greyed out.
Sellers also struggled to create eBay listings this week as business policy bug disrupted workflows.
And users of the eBay Android app encountered a technical problem causing listings to be missing pictures, descriptions, and the all important buy button.
This week marks the 2 year anniversary of authentication workers at eBay-owned TCGPlayer filed their petition to unionize & the first of multiple NLRB complaints.
Catch up on coverage from eBay's acquisition of the company to the successful union vote, ongoing contract negotiations and where things stand today from Value Added Resource!
Other Ecommerce News
Etsy users report shipping price problems on the platform today, with buyers being charged a significantly lower amount than they should be for Priority Mail and sellers eating the difference.
Etsy-owned Depop has updated their terms of service, using the threat of automatically canceled orders to "encourage" sellers to ship items quickly.
The Consumer Financial Protection Bureau has proposed a new rule aimed at stopping financial companies from forcing Americans to choose between participating in the financial system or giving up essential rights guaranteed by the Constitution.
Q4 2024 earnings calls are just around the corner - see updates and track important ecommerce marketplace earnings dates with Value Added Resource!
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