Value Added Resource Week In Review 10-6-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

The big news out of the UK this week is eBay has dropped selling fees for private UK sellers across all categories except Motors.

eBay UK Drops Selling Fees For Private Sellers Across All Categories Except Motors
eBay appears to be expanding fee free selling in UK to all categories (except Motors) as competition for consumer to consumer sellers heats up.

While private sellers mostly cheered the news, many small business resellers feel betrayed by eBay execs who stood up just two weeks earlier at the eBay Open UK event knowing this change was coming soon and not saying anything about it, to avoid facing heated questions in person.

Private sellers would be wise to read the fine print carefully. As part of the new fee structure, they'll be moved into mandatory use of eBay Balance which will remove options for daily, weekly, fortnightly or monthly scheduled payouts, replacing them with a manual payout process instead.

eBay UK Introduces eBay Balance, Bringing Spendable Funds To UK Sellers
eBay UK launches eBay Balance, bringing greater flexibility to how sellers use & manage funds - but watch out for changes to scheduled payouts!

eBay shrewdly chose to make the big headline the fee-free selling with press releases and a major media push hyping up the good news for sellers, while tucking the "bad news" about buyer fees coming in 2025 into their 8-K so it would be less likely to get as much attention.

eBay UK To Introduce Buyer Fee In 2025 As Private Selling Goes Fee-Free
eBay 8-K announces fee-free private selling for most categories in the UK, quietly drops big bombshell with buyer fees planned for early 2025!

Global VP General Manager Business Selling Murray Lambell has left eBay after almost 17 years at the company, moving on to take the Chief Customer Officer role at British meal kit retailer, Gousto.

eBay Loses Longtime Exec As Murray Lambell Moves To Gousto
Global VP GM Business Selling Murray Lambell has left eBay after almost 17 years at the company, taking Chief Customer Officer role at Gousto.

In legal news this week, eBay has won dismissal of a lawsuit brought by the EPA last year seeking to hold the company liable for pesticides, chemicals, and illegal emissions control cheat devices sold on the platform.

The judge ruled that Section 230 of the Communications Decency Act protects eBay from liability, since they operate as "pure peer to peer third party marketplace" - but could TCGPlayer sales be grounds for an appeal or challenge of eBay's status as "just a venue"?

eBay Wins Dismissal Of EPA Suit; Court Affirms Section 230 Protections For Items Sold On The Site
eBay’s Section 230 defense prevails, winning dismissal of EPA suit seeking to hold them liable for chemicals & emissions control cheat devices sold on the site.

A hearing in the eBay cyberstalking case this week explored whether Ina & David Steiner of EcommerceBytes can pursue punitive damages on top of $100M+ already sought in compensatory damages, with particular interest paid to whether allegedly defamatory statements made in Craigslist ads were published nationally or locally within Massachusetts.

eBay Demands Identities Of EcommerceBytes Sources In $100M+ Cyberstalking Suit
eBay seeks to force EcommerceBytes publishers to reveal identities of some news sources in cyberstalking suit with potential $100 Million+ in damages.

Unionized workers at eBay-owned TCGPlayer rallied in NY this week, calling on the company to raise pay and negotiate a fair contract. The event coincided with release of TCGunion-CWA's "Tapped Out At TCGPlayer" report, detailing wage data & cost of living concerns.

eBay TCGPlayer Union Workers Rally For Better Wages & A Fair Contract
Unionized workers at eBay-owned TCGPlayer rally for better wages & fair contract, release “Tapped Out At TCGPlayer” cost of living analysis & report.

PSA is now officially the sole provider of authentication services for both raw and graded trading cards sold through eBay's Authenticity Guarantee program, kicking Certified Collectibles Group (CGC) to the curb.

eBay Taps PSA As Exclusive Authenticator For Both Raw & Graded Trading Cards
PSA is now officially eBay’s sole authenticator for both raw & graded trading cards sold with Authenticity Guarantee, kicking CGC to the curb.

eBay is expanding their luxury handbag consignment service to the UK in new partnership with Luxe Collective Fashion.

eBay UK Partners With Luxe Collective For Luxury Handbag Consignment
eBay is expanding their luxury handbag consignment service to the UK in new partnership with Luxe Collective Fashion.

eBay has posted an update for sellers on peak season holiday surcharges and rate increases for UPS, FedEx, and USPS - but the good news is, if you print labels through the platform, some of the surcharges won't apply!

eBay Updates Sellers On Holiday Shipping Carrier Surcharges
eBay shares good news on UPS, FedEx, & USPS peak season holiday rate hikes - if you print labels through the site, some surcharges won’t apply!

Sellers have been frustrated and confused about the status of the eBay Listing Quality Report, with many losing access earlier this year, but discussions with staff at eBay Open 2024 have finally revealed the future plans for this feature.

eBay Listing Quality Report Confusion Continues; Changes Planned For 2025
Sellers have been frustrated with uncertain status of the eBay Listing Quality Report, but Q&A from eBay Open 2024 has finally revealed future plans for this feature.

Other Ecommerce News

Poshmark also announced big changes to fees this week, becoming the latest marketplace to shift some fees to buyers on the US marketplace October 3.

Poshmark Jumps On Fee Splitting Bandwagon, Shifting Some Fees To Buyers
Poshmark is the latest marketplace to shake up their fee structure, announcing some fees will be shifting to buyers on the US site October 3.

Vinted Pro has launched in UK, allowing businesses to sell pre-owned clothing, toys, tech accessories & more for free. Will eBay business sellers upset with new fee policy giving unfair advantage to private sellers make a switch?

Vinted Pro Launches In UK - Will Disgruntled eBay Sellers Switch Marketplaces?
Vinted Pro launches in UK, allowing businesses to sell pre-owned clothing, toys, tech accessories, & more - will upset eBay sellers make the switch?

Chief Product Officer at Etsy-owned musical instrument marketplace Reverb, Bradford Shellhammer, has left the company, just weeks after a round of layoffs that put the future of the site on shaky ground.

Chief Product Officer Bradford Shellhammer Exits Reverb As Etsy Growth Pressure Looms
Bradford Shellhammer, Chief Product Officer at Etsy-owned Reverb, has left the company weeks after layoffs put the future of the site in question.

Etsy VP Growth Mike Jacobs has taken on a new job at Upside, leaving active buyer and GMS growth strategy up in the air at critical time for the company.

Etsy Loses VP Growth As Mike Jacobs Takes On CMO Role At Upside
Etsy VP Growth Mike Jacobs has taken a new job at Upside, leaving active buyer & GMS growth strategy up in the air at critical time for company.

Livestream shopping site Whatnot is starting Q4 off with a bang, releasing their first State Of Livestream Selling Report and revealing over $2 Billion in sales made through the platform so far in 2024.

Whatnot Hits $2 Billion GMV Mark, Releases State Of Livestream Selling Report
Whatnot is starting Q4 off with a bang, releasing State Of Livestream Selling Report & revealing over $2 Billion in sales on site so far in 2024.

And Bonanza marketplace is reversing course on controversial $2 shipping fee introduced last year as peak season shipping rates increase and shoppers look for holiday deals.

Bonanza Drops Controversial Shipping Fee In Hopes Of Spurring Holiday Sales
Bonanza marketplace drops controversial $2 shipping fee as peak season shipping rates increase & shoppers look for holiday deals.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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