Value Added Resource Week In Review 11-10-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay has a new Chief Analytics Officer as Jateen Patel brings expertise in data, analytics, and AI from his time as Chief Data and Analytics Officer at food retail group, Ahold Delhaize.

eBay Names Jateen Patel Chief Analytics Officer
eBay has a new Chief Analytics Officer as Jateen Patel joins from food retail group, Ahold Delhaiz, bringing expertise in data, analytics, & AI.

They've also named a new VP Global Head of Fashion, with Mattel and Nordstrom alum Alexis Hoopes joining the company at a pivotal time with "changing priorities" and increasing consumer to consumer selling focus.

eBay Taps Nordstrom, Mattel Alum Alexis Hoopes To Lead Global Fashion Initiatives
eBay’s new VP Global Head of Fashion, Alexis Hoopes, joins at pivotal time for company with “changing priorities” & increasing C2C selling focus.

eBay has quietly ratcheted up Promoted Listings dynamic ad rate minimum requirements to 5% during prime holiday shopping season with no notice.

eBay Boosts Promoted Listings Dynamic Ad Rate Minimum To 5% With No Notice As Q4 Revenue Pressure Mounts
eBay is ratcheting up Promoted Listings dynamic ad rate minimum requirements during prime holiday shopping season as Q4 revenue pressure mounts.

In what should be very good news for sellers, eBay has finally added one of the most requested features for the mobile app experience - the ability for buyers to request combined shipping when they add multiple items to their cart.

eBay Finally Adds Combined Shipping Request To Mobile App Experience
eBay finally adds long awaited feature to mobile app - the ability for buyers to request combined shipping on multiple items from same seller.

eBay is partnering with Alipay to offer buyers in China more ways to shop and pay on the site, unlocking cross border trade opportunities with Alipay's over one billion strong user-base.

eBay Unlocks China Cross Border Trade With Alipay
eBay partners with Alipay to offer buyers in China more ways to pay on the site, unlocking cross border trade opportunities for US sellers.

Traffic and performance insights for sellers are now available in the eBay app , but the new features appears to be not ready for primetime and may be the cause of technical glitches reported last week.

eBay Mobile App Traffic Analytics Launch Stumbles Amid Technical Hiccups
eBay launches new traffic insights for sellers in mobile app, but feature appears not ready for primetime, displaying blank or incorrect data.

The traffic analytics and reporting changes expanded to the desktop experience a few days later, continuing the trend of technical misexecution and raising concerns about lack of transparency.

eBay Traffic Reporting Updates Raise Transparency Concerns
eBay’s traffic analytics & reporting changes expand to desktop experience, continuing trend of technical misexecution & lack of transparency.

eBay is tinkering with Store designs again, adding a rotating carousel featuring the seller's banner image, About information, and store videos.

eBay Tests Banner Carousel For Stores Featuring About Info & Store Videos
eBay is tinkering with Store page design, adding a rotating carousel featuring the seller’s banner image, About information, and store video.

eBay has added additional peak season shipping updates for sellers, with UPS and FedEx holiday rates going into effect November 11, 2024.

eBay Updates Sellers On Holiday Shipping Carrier Surcharges
eBay shares good news on UPS, FedEx, & USPS peak season holiday rate hikes - if you print labels through the site, some surcharges won’t apply!

eBay UK is putting fee-free private selling front and center for the holidays with an immersive display in the heart of London that lets people shop pre-loved items across luxury, fashion, home, tech, and toys, from sellers across the site.

eBay UK Launches Listings In Lights Holiday Pop Up Experience
eBay UK puts fee-free private selling front & center for holidays with in person immersive shoppable display featuring pre-loved items from across the UK.

Other Ecommerce News

John Lagerling, CEO of Mercari's US marketplace, has resigned his position and will be exiting the company at the end of this year as founder/current Japan CEO Shintaro Yamada will take over leadership of US operations January 1, 2025 - will controversial fee changes be reversed?

Mercari US CEO John Lagerling Resigns; Will Fee Structure Changes Be Reversed?
Mercari US CEO John Lagerling resigns, will be replaced by Japan CEO Shintaro Yamada. Will controversial buyer fee changes be reversed?

Mercari US has reportedly discontinued Smart Offers feature which allowed users to automate certain selling functions, adding manual effort to seller workflows with very little notice or time to adjust.

Mercari Discontinues Smart Offers; Sellers Wonder If Promotion Changes Are Intentional Or A Glitch
Mercari reportedly discontinues Smart Offers & sellers notice strange changes to Promotions - is it a glitch or intentional GMV boosting update?

StockX has announced current CEO Scott Cutler will be stepping down at the end of the year, returning to an advisory role at the company, with co-founder and current COO Greg Schwartz set to take over in 2025.

Scott Cutler Steps Down As CEO Of StockX, Co-Founder Greg Schwartz To Take Helm In 2025
StockX announces CEO Scott Cutler will be stepping down at end of year, co-founder & current COO Greg Schwartz set to take over in 2025.

Livestream selling platform Whatnot introduces Premier Shops, promoting and rewarding sellers who go above and beyond to provide best-in-class customer experiences with fee discounts, increased visibility, priority support and more!

Whatnot Debuts Premier Shops With Perks For Sellers Who Offer Best-In-Class Experiences
Whatnot debuts Premier Shops, rewarding sellers who provide best-in-class experiences with fee discounts, increased visibility, priority support & more!

Canadian Union of Postal Workers says negotiations are continuing, but they appear to be at an impasse over medical and personal days as well as weekend delivery, warning they will not shy away from issuing a strike authorization if there is no movement on these key issues.

Canadian Sellers Warned Of Possible Postal Strike, Advised To Look For Alternate Carriers
Online sellers warned of possible Canada Post strike, advised to consider alternate carriers to avoid disruption in critical holiday shopping season.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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