Welcome to the Value Added Resource ecommerce news week in review!
eBay News
eBay released a new Marketing Terms update this week, with changes to Promoted Listings ad attribution in 2025 and more built in wiggle room to raise ad fee rates with no notice to sellers in the future - here's what you need to know!
Fashion sellers will need to contend with a more complex listing structure in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, and excellent.
eBay UK is taking more steps to differentiate private from business sellers with new multi-buy discount limitations it hopes will "encourage" businesses incorrectly trading under private accounts to upgrade.
Shop More Ship Together combined shipping with payment method on file required for auctions is now officially rolling out to more customers, but sellers are still concerned about the 7 day lag time built into this new policy.
eBay continues testing ways to integrate generative AI into listing, homepage and search experiences with sellers noticing a new AI powered FAQ module displaying in some search results on the mobile app.
They're also testing a new way of drawing buyer attention to competing items on listing pages and in search, with some thumbnails showing an autoplaying video snippet instead of the static main item image.
Buyers didn't hold back their opinions about a new Saved Feed experience seen this week, saying it's confusing, not as useful as the previous version and pushes them toward irrelevant visually similar search results taken over by sponsored Promoted Listings ads.
eBay has tapped Instagram influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.
They also sent out personalized messages to sellers this week, celebrating their individual success on the platform in 2024 - but some say the math doesn't check out!
As sellers are getting their first look at eBay's AI bulk listing tool, they're asking - where's the magic?
And thanks to Laura Purkess at the Sun UK for including my thoughts on eBay's UK private seller policy changes for 2025, including mandated Simple Delivery managed shipping!
Other Ecommerce News
Amazon has updated their FBA inventory reimbursement policy for 2025 - and sellers are not happy.
The Etsy community forum was flooded this week with sellers whose stores have been forced into vacation mode with no warning or explanation, bringing a sudden stop to sales in crucial final days to meet holiday shipping deadlines.
2024 has been a tumultuous year for Mercari with big changes planned in 2025, could recent updates to their Japan business provide hints at what's on the roadmap for the US marketplace in the coming year?
Mercari US sellers report a sudden influx of phishing attempts using the Mercari messaging system for fake verification scam.
Sellers on Bonanza marketplace also report being targeted with phishing attacks via fake account suspension messages, directing users to suspicious links for verification in likely account hijacking attempt.
And Whatnot recaps 2024 growth, shares hot trends and how livestream shopping is bringing communities together as we head into 2025.
Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!