Value Added Resource Week In Review 12-22-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay released a new Marketing Terms update this week, with changes to Promoted Listings ad attribution in 2025 and more built in wiggle room to raise ad fee rates with no notice to sellers in the future - here's what you need to know!

eBay Marketing Terms Update December 2024: More Wiggle Room, Less Transparency For Future Ad Rate & Attribution Changes
eBay Marketing Terms update: Promoted Listings attribution 2025 expansion & more wiggle room to raise future ad rates with no notice to sellers.

Fashion sellers will need to contend with a more complex listing structure in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, and excellent.

Big Changes To eBay Pre-Loved Fashion Conditions Coming In 2025
Fashion sellers are in for some big changes in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, & excellent.

eBay UK is taking more steps to differentiate private from business sellers with new multi-buy discount limitations it hopes will "encourage" businesses incorrectly trading under private accounts to upgrade.

eBay UK Limits Multi-Buy Discounts To Businesses Amid Private Seller Crackdown
eBay UK takes more steps to differentiate private & business sellers with multi-buy discount limitations to”encourage” businesses using private accounts to upgrade.

Shop More Ship Together combined shipping with payment method on file required for auctions is now officially rolling out to more customers, but sellers are still concerned about the 7 day lag time built into this new policy.

eBay Introduces “Shop More, Ship Together” For Auctions With Immediate Pay Required
eBay rolls out “Shop More, Ship Together” for combined shipping on auctions with “immediate” pay required, but 7 day delay may cause unpaid item problems.

eBay continues testing ways to integrate generative AI into listing, homepage and search experiences with sellers noticing a new AI powered FAQ module displaying in some search results on the mobile app.

eBay Tests AI Generated FAQs In Search Results
eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.

They're also testing a new way of drawing buyer attention to competing items on listing pages and in search, with some thumbnails showing an autoplaying video snippet instead of the static main item image.

eBay Tests Autoplaying Video Thumbnails For Ads On Listing Pages & In Search
eBay tests new way of drawing attention to ads on listings & search, with some thumbnails showing autoplaying video instead of static item image.

Buyers didn't hold back their opinions about a new Saved Feed experience seen this week, saying it's confusing, not as useful as the previous version and pushes them toward irrelevant visually similar search results taken over by sponsored Promoted Listings ads.

eBay’s New Saved Feed Page Annoys & Confuses Buyers, Pushes Irrelevant Visually Similar Results
eBay rolls out new Saved Feed page, users say it’s confusing, not useful & pushes them toward irrelevant sponsored visually similar results.

eBay has tapped Instagram influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.

eBay Holiday Treasures: Curated Influencer Picks Highlight Unique Gift Ideas
eBay taps influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.

They also sent out personalized messages to sellers this week, celebrating their individual success on the platform in 2024 - but some say the math doesn't check out!

eBay Unwraps Personalized Selling Stats For 2024: Is Every Seller In The Top 5%?
eBay sent out personalized messages to sellers today, celebrating their success on the site in 2024 - but some say the math doesn’t check out!

As sellers are getting their first look at eBay's AI bulk listing tool, they're asking - where's the magic?

eBay Expands Magical AI Bulk Listing To More Categories, But Results Still Show Limitations
eBay is expanding AI “Magical Bulk Listing” to include more categories, but demo shows the tool has limitations, still requires manual inputs.

And thanks to Laura Purkess at the Sun UK for including my thoughts on eBay's UK private seller policy changes for 2025, including mandated Simple Delivery managed shipping!

Ebay to bring in huge payment changes for millions next year - users are furious
EBAY is making a raft of huge payment changes next year that will affect millions of its users, The Sun has learned – but furious customers are threatening to quit the platform if they go ahe…

Other Ecommerce News

Amazon has updated their FBA inventory reimbursement policy for 2025 - and sellers are not happy.

Sellers Outraged By Amazon FBA Reimbursement Update That Changes Calculation For Lost & Damaged Items
Amazon FBA inventory reimbursement policy update for 2025 sparks seller outrage with changes to how value for lost or damaged items is calculated.

The Etsy community forum was flooded this week with sellers whose stores have been forced into vacation mode with no warning or explanation, bringing a sudden stop to sales in crucial final days to meet holiday shipping deadlines.

Etsy Forcing Many Stores Into Vacation Mode, Stopping Crucial Holiday Sales
Etsy forces shops into vacation mode with no warning or explanation, bringing sudden sales stop in crucial final days to meet holiday deadlines.

2024 has been a tumultuous year for Mercari with big changes planned in 2025, could recent updates to their Japan business provide hints at what's on the roadmap for the US marketplace in the coming year?

Mercari 2025: How Leadership Shakeup, Japan Updates Could Shape US Marketplace Future
With tumultuous 2024 & big changes coming in 2025, could recent updates to Mercari Japan hint at what’s in store for US marketplace in coming year?

Mercari US sellers report a sudden influx of phishing attempts using the Mercari messaging system for fake verification scam.

Mercari Sellers Bombarded With Verification Phishing Spam
Mercari US sellers report a sudden influx of phishing attempts using the Mercari messaging system for fake verification scam.

Sellers on Bonanza marketplace also report being targeted with phishing attacks via fake account suspension messages, directing users to suspicious links for verification in likely account hijacking attempt.

Bonanza Sellers Receive Fake Suspension Notices In Account Hijacking Attempt
Bonanza sellers bombarded with fake account suspension messages directing to suspicious links in likely account hijacking attempt.

And Whatnot recaps 2024 growth, shares hot trends and how livestream shopping is bringing communities together as we head into 2025.

Whatnot Recaps 2024, Shares Hot Trends Heading Into 2025
Whatnot recaps 2024 growth, shares hot trends and how livestream shopping is bringing communities together as we head into 2025.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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