Value Added Resource Week In Review 4-23-23

Welcome to the Value Added Resource ecommerce news week in review!

eBay News

Luxury resale outlet Cudoni is going out of business just three months after raising £7.5 million in funding led by eBay's venture capital arm.

Luxury UK Resale Outlet Cudoni Closes 3 Months After eBay Ventures Investment

Luxury resale outlet Cudoni is closing 3 months after raising £7.5 million, partly backed by eBay Ventures.

Value Added ResourceLiz Morton ~ Founder

eBay has expanded sneaker authentication in the UK market to include children's shoes that meet certain brand and price criteria.

eBayUK Expands Sneaker Authentication To Kids Shoes

eBayUK expands Authenticity Guarantee program to include children’s sneakers that meet brand & price criteria.

Value Added ResourceLiz Morton ~ Founder

Buyers are dismayed by changes being made to the purchase history and summary pages, making it more difficult to leave feedback and find tracking information for their orders.

eBay Buyers Frustrated With Changes To Purchase History, Summary Pages

eBay buyers dismayed by changes to purchase history & summary pages making it harder to leave feedback & see tracking.

Value Added ResourceLiz Morton ~ Founder

A major glitch is impacting image display in eBay listings, causing the first picture to be too small, blurry and/or not able to zoom in and raising seller concerns about lost sales.

eBay Image Size Resolution Glitch 4-20-23

eBay users report glitch causing the first image on listings to be too small, blurry and/or not able to zoom in.

Value Added ResourceLiz Morton ~ Founder

Other Ecommerce News

A new report from Consumer Intelligence Research Partners (CIRP) suggests Prime membership is stagnating - are price increase and slower delivery to blame?

Amazon Prime Growth Flat As Price Increases & Service Lags

Consumer Intelligence Research Partners reports Amazon Prime membership stagnant - are price hike & slow delivery to blame?

Value Added ResourceLiz Morton ~ Founder

Amazon has announced a new Anti-Counterfeiting Exchange information sharing partnership that allows participating stores to report and monitor bad actors who attempt to sell fake goods.

Amazon Collaborates On Anti-Counterfeiting Exchange

Amazon’s Anti-Counterfeiting Exchange allows stores to share info on bad actors attempting to sell fake goods.

Value Added ResourceLiz Morton ~ Founder

Etsy's Trust and Safety team posts update on what the company is doing to keep the marketplace a safe place in 2023, but community members say the increased use of automation and impact of Etsy's purchase protection program has made the platform less safe for sellers.

Etsy Touts Increased Safety, Counterfeit Crackdown & Transparency Report

Etsy Trust & Safety updates on efforts to keep the marketplace a safe place for buyers & sellers in 2023.

Value Added ResourceLiz Morton ~ Founder

Mercari is the latest marketplace getting into the Generative AI craze with ChatGPT powered shopping assistant.

Mercari Jumps On ChatGPT Bandwagon With AI Shopping Assistant

Mercari marketplace gets into the latest tech craze with ChatGPT powered AI shopping assistant.

Value Added ResourceLiz Morton ~ Founder

Pitney Bowes is going direct to consumer through a third party retailer for the first time with its PitneyShip Cube thermal shipping label printer with an integrated scale now available on Amazon.

Pitney Bowes PitneyShip Cube Now Available On Amazon

PitneyShip Cube thermal label printer with scale now available on Amazon as Pitney Bowes looks to expand sales.

Value Added ResourceLiz Morton ~ Founder

UK marketplace OnBuy is making moves to improve the payments experience for both buyers and sellers in 2023, introducing Klarna Buy Now Pay Later and new ways for sellers to get paid.

OnBuy Upgrades Payments With Klarna Buy Now Pay Later Options

UK marketplace OnBuy is improving payments experience with Klarna Buy Now Pay Later & new ways for sellers to get paid.

Value Added ResourceLiz Morton ~ Founder

Updates

Q1 2023 earnings calls kick off with eBay and Facebook/Meta on April 26, Amazon and Pinterest on April 27, Etsy on May 3, Shopify and BigCommerce on May 4, PayPal May 8, and Walmart on May 18.

Q1 2023 Ecommerce Earnings Call Roundup

Q1 2023 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!

Value Added ResourceLiz Morton ~ Founder

eBay appears to be A/B testing Call To Action verbiage on Promoted Display ads beta test, leading to confusion for buyers and false suggestions that competing stores are "related."

New eBay Promoted Display Ads For Stores Seen In The Wild

Is eBay testing Promoted Display ads that will promote competing stores in prominent listing page placement?

Value Added ResourceLiz Morton ~ Founder

eBay is now displaying a "show more" button for item specifics and a "see full description" button for the description, hiding even more critical seller provided information.

eBay Hides Listing Descriptions Behind Show More Button

eBay tests length limit in listing descriptions, hiding important seller-provided info behind “show more” button.

Value Added ResourceLiz Morton ~ Founder

And eBay has finally rolled out Social Media sharing tool to more sellers with stores in the US, UK, and Australia but there's still no sign of the Final Value Fee discount for social sharing promised at eBay Open in 2021.

eBay Social Media Beta For Stores Rolls Out To Select Sellers

eBay testing Social Media beta functionality for stores, currently enabled for Facebook, Instagram, & Pinterest.

Value Added ResourceLiz Morton ~ Founder

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