Value Added Resource Week In Review 9-15-24

Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay has finally delivered on promises made in June at the Summer Seller Check In with new "more fair" feedback removal guidelines and assurances that removal requests will be manually reviewed by humans rather than AI.

eBay Rolls Out New Feedback Removal Policy, Promises Human Review Of Requests

eBay rolls out new “more fair feedback experience” for sellers & buyers, with promises that removal requests will be reviewed by humans, not AI.

Value Added ResourceLiz Morton

The Responsible Online Commerce Coalition and the Communications Workers of America are looking to connect with eBay sellers willing to share their experiences on the platform, expanding on advocacy work aimed at building a broad coalition of businesses who rely on online platforms to reach their customers.

eBay Sellers Wanted: CWA & The Responsible Online Commerce Coalition Seek Unfair Practices, Market Dominance Insights

The Responsible Online Commerce Coalition & CWA survey eBay sellers about marketplace experiences & unfair practices on the platform.

Value Added ResourceLiz Morton

eBay appears to be testing ways to draw buyer attention to sellers who offer same day shipping, creating a sense of urgency and prompting fast payment with countdown timer displayed on listing pages.

eBay Highlights Same Day Shipping, Urges Fast Payment With Countdown Timer

eBay tests ways to draw buyer attention to sellers who offer same day shipping with countdown timer displayed on listing pages.

Value Added ResourceLiz Morton

Sellers are frustrated by persistent eBay bug causing constant erroneous notification popups for over a week with no fix & no answers from support in sight.

eBay Notification Bell Pop Up Bug Persists For Over A Week With No Fix In Sight

eBay sellers frustrated by persistent bug causing constant erroneous notification popups for over a week with no fix in sight.

Value Added ResourceLiz Morton

Other Ecommerce News

Etsy-owned musical instrument marketplace Reverb is undertaking another round of layoffs amidst activist investor pressure to make "House Of Brands" strategy payoff.

Etsy-Owned Reverb Quietly Undertakes Layoffs Impacting Marketing, Design, Support & More

Etsy-owned instrument marketplace Reverb undertakes another round of layoffs amidst activist investor pressure to make “House Of Brands” strategy payoff.

Value Added ResourceLiz Morton

Etsy sellers are increasingly receiving takedown notices of authentically handmade items for supposed Creativity Standards violations due to stolen images with no ability to appeal to have listings reinstated.

Etsy Sellers Face Creativity Standards Takedowns From Stolen Photos With No Appeal

Etsy sellers increasingly face Creativity Standards takedowns of handmade items due to stolen images with no support or ability to appeal.

Value Added ResourceLiz Morton

 U.S. Representative Abigail Spanberger is pressing online retailers for information on their efforts to curb the resale of stolen goods, sending letters to Amazon, Facebook and eBay requesting detailed responses about how their companies are working to protect consumers and fight organized retail crime (ORC).

US Rep. Spanberger Presses Amazon, Facebook, eBay Over Sale Of Stolen Goods

US Rep Abigail Spanberger presses Amazon, Facebook & eBay CEOs on efforts to curb resale of stolen goods & protect consumers from organized retail crime.

Value Added ResourceLiz Morton

The US Postal Service has announced it's ending discounts for shipping consolidators like UPS and DHL in effort to slow USPS losses - will consumers pay the price?

USPS Cuts Discounted Rates For Shipping Consolidators In Bid To Reduce Volume From UPS, DHL & More

USPS announces it’s ending discounts for shipping consolidators like UPS & DHL in effort to slow losses - will consumers pay the price?

Value Added ResourceLiz Morton

Depop has launched AI powered listing using a single photo, speeding up circular economy selling on the platform.

Depop Launches Image Based AI Listing To Speed Up C2C Fashion Sales

Etsy-owned fashion marketplace Depop has launched AI powered listing using a single photo, speeding up circular economy selling on the platform.

Value Added ResourceLiz Morton

Sellers on livestream shopping platform Whatnot now have new ways to reward watchers and buyers with new Rewards Club feature putting loyalty program levers in their hands to drive more sales.

Whatnot Launches Rewards Club, Giving Sellers Loyalty Program Levers To Drive Sales

Whatnot launches Rewards Club, putting loyalty program levers in seller hands to drive repeat sales on the livestream shopping platform.

Value Added ResourceLiz Morton

And, if you sell on Mercari, tune into the Galaxy CDS Rocks and Flips! Reseller Podcast on YouTube for a live Ask Me Anything with Mercari VP Marketing David Lee on Wednesday September 18th at 11 AM Eastern!

Post van Galaxy CDS Rocks and Flips!

I’m excited to announce that next week’s live YouTube show will feature a conversation with David Lee, VP of marketing at Mercari. If you have questions leav…

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