Value Added Resource Week In Review 9-22-24
Welcome to the Value Added Resource ecommerce news week in review!
eBay News
eBay has announced the appointment of CarMax CEO, Bill Nash, to the Board of Directors, hoping his "deep understanding of retail and e-commerce" and extensive knowledge of building customer loyalty and trust" can help turn business strategy to growth.
Sellers are frustrated with yet another unannounced change as eBay extends expiration time on Offers from 2 days to 4 days with no notice.
Reports are in from eBay Open UK 2024 where things apparently got heated over poor planning for food and drink needs, private sellers vs business sellers, and whether eBay is and should be worried about pre-loved fashion competition from Vinted Pro.
UK sellers were disappointed this weekend as regular 70-80% off Final Value Fee promotion appears to be suspended for the weekend of September 20-22.
Sellers experience ongoing Seller Hub glitches with the new Advertising module on the overview page showing different numbers every time it refreshes.
An eagle-eyed seller has spotted changes to eBay's Marketing Dashboard (previously Promotions Manager) as Seller Hub facelift continues.
eBay has finally officially announced the launch of AI-powered bulk listings for trading cards.
And don't forget to tune in for full coverage of eBay Open US September 25-26!
Other Ecommerce News
The PayPal Business Cashback Mastercard is being discontinued, leaving users in the lurch with lowered limits and only one week notice.
USPS has announced the price of stamps and other Market Dominant products will not see their usual increase in January as Postmaster Louis DeJoy looks to blunt criticism of Delivering For America plan.
Mercari US was completely down for several hours with many users questioning whether it was really a scheduled outage for maintenance, as the error message claimed, or a sign of bigger technical problems across the site, including an automated rating issue that delayed payment for some orders.
Etsy is 2 years late in implementing Colorado Retail Delivery Fee and doesn't appear to be appear of of Minnesota Delivery Fee that went into effect this year - details revealed in September update, plus site credits for refunds, buyer surveys about support experiences (from both Etsy and sellers), and more!
Sellers are confused by apparent discrepancies in USPS Priority Mail rates to some areas as Etsy failed to advise them of recent zip code based changes to negotiated shipping rates available through the platform.
UPDATE: Sources familiar with the matter confirm this round of layoffs eliminated a little over 40 roles at Reverb. With the previous cuts last year, that puts the total headcount close to where it was when Etsy acquired the company in 2019.
Many of the impacted employees appear to be longtime Reverb staff from before the acquisition or those who joined shortly after Etsy took over, raising concerns about loss of critical institutional knowledge and experience and increasing the possibility this may be a last ditch, hail Mary effort before exploring a sell off.
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